Cupcake Polish Store Policies
About Our Products
All Cupcake Polishes are 5-free. 5-Free means that our nail polishes do not contain Toluene, Formaldehyde, Dibutyl Phthalate, Formaldehyde Resin, and Camphor.
We do not specifically source ingredients to be vegan/ cruelty-free but to the best of my knowledge, all of our ingredients are purchased from reliable companies who do not test on animals. We do not use any animal products or byproducts in any of our polishes. We do not test on animals and we are independently owned and operated so no parent company exists. We do sell products to China but in a direct to consumer only fashion.
Our ingredients list: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Acetyl Tributyl Citrate, Isobutyl Acetate, Isopropyl Alcohol, Adipic Acid / Neopentyl Glycol / Trimellitic Anhydride Copolymer, Silica, Styrene / Acrylates Copolymer, N-Butyl Alcohol, Benzophenone-1, D&C Violet #2, Aluminum Powder, Propylene Glycol, Magnesium Fluoride, Mica, Glitter
General Shipping Information
Orders currently ship within 5 business days of order. Orders are processed in the order that they are received. You will be notified via email when your order has shipped.
Cupcake Polish is not responsible for lost packages due to incorrect addresses. Please double check your input for accuracy.
Packaged will not be refunded or reshipped once the tracking information indicates the package was delivered (marked delivered, accepted, received, etc.).
We do NOT refund shipping on multiple orders.
Packages will ship via the method and carrier that you choose at checkout. The default option is USPS First Class mail.
International Shipping Information
Cupcake Polish ships worldwide via USPS. International customers typically receive their orders within 7 to 14 business days but some orders have taken as long as 20 BUSINESS DAYS (approximately one month). Delays are possible due to the receiving country's customs and import processes.
International packages will not be replaced or refunded if they are lost, stolen, or destroyed after leaving US soil.
Cupcake Polish is not responsible for any customs fees, taxes, duties, or tariffs that may occur with international orders.
How can I qualify for FREE shipping?
Make sure the totals in your cart (after any discount codes are applied) equal the qualifying amount for your country. Then, make sure to select the "FREE SHIPPING" option at checkout! No codes to enter, no hassle! We use calculated rates for orders up to $50 for USA orders and up to $100 for all other countries. Orders over $50 for USA ship FREE and orders over $100 for other countries ship FREE!
Orders that take advantage of free shipping will be shipped via standard, non-expedited shipping. Typically (but not limited to), USPS First Class Mail.
Free shipping does not apply to wholesale orders or group orders.
All sales are final. Due to the nature of our products, we cannot accept returns for sanitary reasons. NO returns will be accepted for any reason.
In the event that you received a broken polish or your order was incorrect - please email us within 48 hours with photo evidence.
Cupcake Polish charges sales tax of 8.25% to all orders shipped to Texas.
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Cupcake Polish reserves the right to cancel and refund any order at our discretion.
As with any handmade product, slight variations will occur.
If you are a blogger or social media influencer looking to work with us, please fill out our blogger application here.
If you have any problems with your order, please contact email@example.com ASAP!